Skip to content
6 Goals for the HRT system
- Provide multimodal options for access to major activity centers, jobs, higher education, schools, healthcare, grocery stores, cultural and sports venues and community services across the region, regardless of jurisdictional boundaries.
- Provide safe and accessible service to all users including people with disabilities, people who depend on transit, seniors, and youth.
- Provide frequent and reliable service that offers regional connections in line with travel demand.
- Provide a customer-centric service by making it easier to understand and more attractive, leveraging up-to-date technology for providing real-time information and payment options.
- Support economic and land use development plans and attract new businesses to the region.
- Reduce congestion and limit the environmental impacts of transportation by making a more efficient use of roadway space, taking cars off the road, and reducing bus emissions.
8 Goals for the Transit Transformation Project
- Present a truly regional, cross-boundary analysis of service needs based on a blank-slate analysis of current travel demand, demographics, land uses, and new service design in comparison to current system performance.
- Be open to hard conversations on service trade-offs such as frequency vs. coverage, on system inefficiencies, and on planning and funding while explaining the steps necessary to implement service changes.
- Think outside the box to propose solutions to operational, service provision, and financial issues: consider testing and revisiting new service/service changes, pilots for new technologies and mobilities, different service patterns for different areas, etc.
- Describe and promote the value of transit as a critical regional need for supporting economic growth and access to jobs in the region, as well as transit branding, including vehicles.
- Present clear and new options of service models for transit in Hampton Roads including high-frequency service and on-demand service, while considering local needs.
- Develop a final cost-neutral plan with recommendations for service, cost allocation and funding strategy (if different from current model), and customer-oriented improvements, which shall be adopted by HRT’s governing board and endorsed by the Hampton Roads Metropolitan Planning Organization as required by the Commonwealth of Virginia.
- Develop additional options for targeted capital and operating investments for the cities and the region, including improvements to reduce trip time and appropriate vehicle investments and amenities.
- Communicate broadly, spread the enthusiasm, and engage the cities, regional stakeholders, the HRT governing board, and the general public, including current users, in decision-making at all stages of the project.